Gift certificates are available for all occasions.
Terms
All flights must be scheduled with Air Balloon Sports or an approved agent by calling 636-225-5666 (636-BAL-LOON)
For sunrise flights, please call the night before between 8:00 and 8:30 PM. For sunset flights, please call between 1:00 and 1:30 PM. A recorder may advise you should we need to give you a flight update.
All requests for time or date changes must be received by Air Balloon Sports at least 72 hours in advance of the scheduled flight.
All passengers will sign an assumption of risk and release of liability form prior to flight. A flight cannot be flown until the release form is signed.
Maximum weight allowance is 400 pounds per couple or 200 pounds per person. An additional fee may be assessed for additional weight. Passengers who fail to appear for flight are considered flown by Air Balloon Sports.
Exceptions: illness, accident, hospitalization, or death in the family.
Air Balloon Sports reserves the right to decline to accept any person as a tour passenger should that person's heath, mental condition, physical impairment, intoxication or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour passengers. No weapons may be carried in the balloon. We reserve the right to inspect any carry on baggage aboard the balloon.
Rescheduling a canceled flight - In the event of cancellation by Air Balloon Sports due to weather, or other circumstances, the flight will be rescheduled as soon as possible. Unfavorable weather often causes customers to schedule several times before taking their flight. We recommend that you reschedule within two weeks of cancellation, and no less than once a month. We hold space on future flights for passengers whose flights have been canceled. Air Balloon Sports invests money in every reservation we accept, therefore our primary goal is providing you a safe, enjoyable experience as soon as conditions permit.
Any balance due must be paid prior to flight. Credit cards will be charged before each flight.
Air Balloon Sports Refund Policy
The possibility of a flight cancellation always exists. The primary cause for this is weather, although the Air Balloon Sports pilot may deem it unsafe to fly for other reasons.
A Balloon Adventure is a partnership between you and Air Balloon Sports. We can control neither the weather, nor luck. In the unfortunate event of a cancellation, flights must be rescheduled; this helps limit your cost and helps us avoid substantial losses. Please try to understand, and have patience. When you reschedule (sometimes it will be necessary to do so more than once - don't give up), you will enjoy a magnificent experience.
Air Balloon Sports incurs significant expenses in scheduling a flight, or balloon charter. Should a flight be canceled for any reason, including weather, pilot judgment, or other circumstances beyond our control, many of those costs (associated with payroll, food loss, and the time and cost involved in scheduling) will be incurred again, at no additional cost to you. Therefore, Air Balloon Sports does not, and will not, give refunds.
